Articles of interest to casino employees and those who have to interact with them, which is, well, everyone reading this page...

Have you ever visited a land-based casino? No matter what they offer, and no matter how glitzy and glamorous the place looks, it all comes down to the staff, especially the dealers.

If you experience negativity from a dealer, or the staff is simply too rude and impolite, chances are you will not be playing at that casino again.


…how it all works?

Do you prefer male or female dealers? Gender can make a difference…

What are your thoughts on tipping the dealers? If the answer is yes, what is the amount you would call fair? These are all doubts and questions that need straight answers.

All things considered, casino employees are only human beings, no matter how professional and experienced they are. They, too, have a bad days…

On the other hand, have you ever wondered if you come across as shady to dealers and pit personnel? They might take you for a mucker, bet capper, or some other form of a cheater.

This is why we have compiled this awesomely cool collection of articles which are meant to help you understand and learn about casino employees.

Harassed by pit for not tipping

Harassed by pit for not tipping

April 18, 2019 07:08

I am not normally affected by this type of badgering from dealers, pit critters, nor ploppies. But this time, a critter was...

Do some blackjack dealers in regulated casinos still cheat

Blackjack Dealer Cheating

June 01, 2019 10:39
Stanford Wong

Cheating by the dealer at blackjack is only a small problem in legal casinos in the United States, but stay alert. You should...

No tipping dealers are overpaid

No tipping; dealers are overpaid

November 22, 2018 07:35
LV Bear

Originally posted on Green Chip by LV Bear On recently, an article by my late friend MathProf was featured,...

Drunks welcome at casinos  by dallas barrister

Drunks welcome at casinos

May 19, 2019 10:24
Dallas Barrister

Anyone who has spent time in casinos has seen obviously drunk or otherwise incapacitated patrons being allowed to play. Though...

Pit boss of the year

Pit Boss of the Year

June 28, 2019 09:54
The Pilot

The Pilot: The Pit Boss of the Year award goes to... I recently had an opportunity to play single deck for a couple of days. It...

Presumptuous dealers

Presumptuous dealers

September 11, 2019 08:36
Captain Video and Friendo

Captain Video: Virtually all blackjack dealers will wait for a hand signal on close plays -- a 16 against a dealer 10, for...

Do you look shady to casino employees

Do you look "shady" to casino employees?

December 30, 2018 09:48

The pit and the eye in the sky are watching for many things, not just card counters. Do you look like the stereotype of a bet...

Dealers and tipping

Dealers and Tipping

December 16, 2016 13:55

As a former member of the service industry, I know that in the United States, service employees rely on a combination of tips...

Do dealers rat out counters or are they supposed to

Do dealers rat out counters, or are they supposed to?

November 06, 2018 09:13
Dale Hope

I had a dealer in a double-deck blackjack game at the Aria in Las Vegas stop checking for blackjack with a ten up, saying, "No...

Female pit bosses and female dealers preferred by bob milo

Female pit bosses and female dealers preferred

December 03, 2018 08:24
Bob Milo

Does anyone prefer playing to female pit bosses and/or female dealers? I don't know what is in the genetics, but my finding is...

Las vegas customer service

Las Vegas “customer service” -- attitudes and examples

January 21, 2019 09:21

Every time I have visited Las Vegas recently, I have come to the conclusion that Las Vegas will soon reap what it has greedily...

Optimal dealer strategy

Optimal Dealer Strategy

December 16, 2016 13:37

There are many AP’s who do tip. Even more will tip a dealer who uses proper strategy. Below is the expectation-maximizing...

Surveillance report of a backoff

Surveillance report of a backoff

January 18, 2019 10:51

I thought I would share the surveillance report from one of my backoffs from a large casino in a major jurisdiction. Of course,...

Things are not always as they first appear

Things are not always as they first appear

September 25, 2018 08:15
Emerald City BJ

I have read many posts from inexperienced card counters who worry about supposed heat, and I thought I'd report about a couple...

Casinos bottomless pits of wasted money

Casinos’ bottomless pits of wasted money: “Game Protection”

March 09, 2018 09:38
Al Rogers

There are two major areas in which casinos waste millions of dollars annually that are both related to the loosely-defined art...

Casinos and advantage players

Casinos and Advantage Players: Much Ado About Nothing

September 07, 2018 09:48

Let’s discuss some of the ridiculous things that casinos do in worrying about and dealing with advantage players. Do these...

The math of tipping

The Math of Tipping

November 16, 2018 08:30

Originally posted on Green Chipby MathProf Many card counters and other advantage players tip too much. Let us look at...

The more i learn about how casinos really operate the more satisfaction i get taking their money

How Casinos Really Operate, Satisfaction Taking Their Money

December 15, 2018 12:33

Unlike many advantage players, I don't view all casino employees as the enemy. Becoming a dealer is just like getting a job as...