Las vegas customer service

Las Vegas “customer service” -- attitudes and examples

January 21, 2019 09:21

Originally published on Green Chip Handymn: Every time I have visited Las Vegas recently, I have come to the...

No tipping dealers are overpaid

No tipping; dealers are overpaid

November 22, 2018 07:35
LV Bear

Originally posted on Green Chip by LV Bear On recently, an article by my late friend MathProf was featured,...

Dealers and tipping

Dealers and Tipping

December 16, 2016 13:55

As a former member of the service industry, I know that in the United States, service employees rely on a combination of tips...

Do you look shady to casino employees

Do you look "shady" to casino employees?

December 30, 2018 09:48

Originally published on Green Chip The pit and the eye in the sky are watching for many things, not just card...

Female pit bosses and female dealers preferred by bob milo

Female pit bosses and female dealers preferred

December 03, 2018 08:24
Bob Milo

Originally published on Green Chip Question/comment by Bob Milo: Does anyone prefer playing to female pit bosses...

Do dealers rat out counters or are they supposed to

Do dealers rat out counters, or are they supposed to?

November 06, 2018 09:13
Dale Hope

Originally published Green Chip Dale Hope:I had a dealer in a double-deck blackjack game at the Aria in Las Vegas...

Optimal dealer strategy

Optimal Dealer Strategy

December 16, 2016 13:37

There are many AP’s who do tip. Even more will tip a dealer who uses proper strategy. Below is the expectation-maximizing...

Casinos and advantage players

Casinos and Advantage Players: Much Ado About Nothing

September 07, 2018 09:48

Let’s discuss some of the ridiculous things that casinos do in worrying about and dealing with advantage players. Do these...

Surveillance report of a backoff

Surveillance report of a backoff

January 18, 2019 10:51

Originally published on Green Chip Youk: I thought I would share the surveillance report from one of my backoffs from...

Things are not always as they first appear

Things are not always as they first appear

September 25, 2018 08:15
Emerald City BJ

Originally published Green Chip I have read many posts from inexperienced card counters who worry about supposed...

The more i learn about how casinos really operate the more satisfaction i get taking their money

How Casinos Really Operate, Satisfaction Taking Their Money

December 15, 2018 12:33

Originally published Green Chip Unlike many advantage players, I don't view all casino employees as the enemy....

The math of tipping

The Math of Tipping

November 16, 2018 08:30

Originally posted on Green Chipby MathProf Many card counters and other advantage players tip too much. Let us look at...

Dealer cheating in handheld games

Dealer Cheating in Handheld Games

December 16, 2016 13:56

Here are a few basics on hand-held decks: Peek There is a myriad of ways for the dealer to peek at the top card(s) or the...

Casinos bottomless pits of wasted money

Casinos’ bottomless pits of wasted money: “Game Protection”

March 09, 2018 09:38
Al Rogers

There are two major areas in which casinos waste millions of dollars annually that are both related to the loosely-defined art...

Responses to nosy pit questions

Responses to nosy pit questions?

February 05, 2019 14:18
I Hate Lying

Originally published on Green Chip, edited for this format. I Hate Lying: I’m a new advantage player who still plays...

Is peaceful coexistence possible between pit personnel and a skilled player

Is peaceful coexistence possible between pit personnel and a skilled player?

August 05, 2017 17:19

Years ago, as I was beginning to move up in stakes, I began tailoring a long term plan of attack, based on my primary objective...

The view from inside

The View From Inside

December 16, 2016 13:27

Understanding the Social Aspects of Casino Employees As a former casino floorperson/dealer for almost 4 years, and having a...

Even among skilled patrons only a small percentage have the time

The cost to casinos of their abuse of skilled patrons -- a local's perspective

October 18, 2018 11:03
LV Bear

Originally published Green Chip Sometimes casino employees behave in such a ridiculous manner. Some small-minded pit...