Articles of interest to casino employees and those who have to interact with them, which is, well, everyone reading this page...

Have you ever visited a land-based casino? No matter what they offer, and no matter how glitzy and glamorous the place looks, it all comes down to the staff, especially the dealers.

If you experience negativity from a dealer, or the staff is simply too rude and impolite, chances are you will not be playing at that casino again.


…how it all works?

Do you prefer male or female dealers? Gender can make a difference…

What are your thoughts on tipping the dealers? If the answer is yes, what is the amount you would call fair? These are all doubts and questions that need straight answers.

All things considered, casino employees are only human beings, no matter how professional and experienced they are. They, too, have a bad days…

On the other hand, have you ever wondered if you come across as shady to dealers and pit personnel? They might take you for a mucker, bet capper, or some other form of a cheater.

This is why we have compiled this awesomely cool collection of articles which are meant to help you understand and learn about casino employees.

Stanford wong on methods blackjack dealers might use to cheat

Dealer cheating methods

August 13, 2020 09:36
Stanford Wong

Cheating is only a small problem in legal casinos in the United States and Canada, but stay alert. You should be aware of ways...

Harassed by pit for not tipping

Harassed by pit for not tipping

April 18, 2019 07:08

I am not normally affected by this type of badgering from dealers, pit critters, nor ploppies. But this time, a critter was...

Do some blackjack dealers in regulated casinos still cheat

Blackjack Dealer Cheating

June 01, 2019 10:39
Stanford Wong

Cheating by the dealer at blackjack is only a small problem in legal casinos in the United States, but stay alert. You should...

No tipping dealers are overpaid

No tipping; dealers are overpaid

November 22, 2018 07:35
LV Bear

Originally posted on Green Chip by LV Bear On recently, an article by my late friend MathProf was featured,...

Pit boss of the year

Pit Boss of the Year

June 28, 2019 09:54
The Pilot

The Pilot: The Pit Boss of the Year award goes to... I recently had an opportunity to play single deck for a couple of days. It...

Drunks welcome at casinos  by dallas barrister

Drunks welcome at casinos

May 19, 2019 10:24
Dallas Barrister

Anyone who has spent time in casinos has seen obviously drunk or otherwise incapacitated patrons being allowed to play. Though...

Dealing seconds

Dealing seconds?

December 04, 2019 13:13
River City Assassin

On a recent blackjack trip, I'm fairly sure a dealer was dealing seconds at an Indian casino. His drawing action for the up...

Presumptuous dealers

Presumptuous dealers

September 11, 2019 08:36
Captain Video and Friendo

Captain Video: Virtually all blackjack dealers will wait for a hand signal on close plays -- a 16 against a dealer 10, for...

Do you look shady to casino employees

Do you look "shady" to casino employees?

December 30, 2018 09:48

The pit and the eye in the sky are watching for many things, not just card counters. Do you look like the stereotype of a bet...

Palms las vegas oeopening

Palms Las Vegas reopening

April 13, 2022 08:54
BJ21 News Service

The Palms resort in Las Vegas is scheduled to reopen on April 27, 2022 and the new owners, the San Manuel Band of Mission...

Bad business

Bad Business

November 08, 2019 10:30

I recently took a blackjack trip to the Philadelphia / Atlantic City area. I found some good and bad while traveling, mainly...

Stifling sweatshopsbj21

Stifling sweatshops

January 10, 2020 11:26
Nevada Blackjack Player

In my first appearance there in a long time, I recently played a few minutes of blackjack at an infamous sweatshop on the...

Do dealers rat out counters or are they supposed to

Do dealers rat out counters, or are they supposed to?

November 06, 2018 09:13
Dale Hope

I had a dealer in a double-deck blackjack game at the Aria in Las Vegas stop checking for blackjack with a ten up, saying, "No...

Las vegas customer service

Las Vegas “customer service” -- attitudes and examples

January 21, 2019 09:21

Every time I have visited Las Vegas recently, I have come to the conclusion that Las Vegas will soon reap what it has greedily...

Female pit bosses and female dealers preferred by bob milo

Female pit bosses and female dealers preferred

December 03, 2018 08:24
Bob Milo

Does anyone prefer playing to female pit bosses and/or female dealers? I don't know what is in the genetics, but my finding is...

Optimal dealer strategy

Optimal Dealer Strategy

December 16, 2016 13:37

There are many AP’s who do tip. Even more will tip a dealer who uses proper strategy. Below is the expectation-maximizing...

Surveillance report of a backoff

Surveillance report of a backoff

January 18, 2019 10:51

I thought I would share the surveillance report from one of my backoffs from a large casino in a major jurisdiction. Of course,...

Things are not always as they first appear

Things are not always as they first appear

September 25, 2018 08:15
Emerald City BJ

I have read many posts from inexperienced card counters who worry about supposed heat, and I thought I'd report about a couple...