As a former member of the service industry, I know that in the United States, service employees rely on a combination of tips...

Why don't you try an experiment? Offer good games that have decent penetration and see what happens to your hold. I recently...

There are many AP’s who do tip. Even more will tip a dealer who uses proper strategy. Below is the expectation-maximizing...

Let’s discuss some of the ridiculous things that casinos do in worrying about and dealing with advantage players. Do these...

I have read many posts from inexperienced card counters who worry about supposed heat, and I thought I'd report about a couple...

There are two major areas in which casinos waste millions of dollars annually that are both related to the loosely-defined art...

Here are a few basics on hand-held decks: Peek There is a myriad of ways for the dealer to peek at the top card(s) or the...

Understanding the Social Aspects of Casino Employees As a former casino floorperson/dealer for almost 4 years, and having a...

Years ago, as I was beginning to move up in stakes, I began tailoring a long term plan of attack, based on my primary objective...

Sometimes casino employees behave in such a ridiculous manner. Some small-minded pit personnel and their low-level supervisors...