Articles of interest to casino employees and those who have to interact with them, which is, well, everyone reading this page...

Have you ever visited a land-based casino? No matter what they offer, and no matter how glitzy and glamorous the place looks, it all comes down to the staff, especially the dealers.

If you experience negativity from a dealer, or the staff is simply too rude and impolite, chances are you will not be playing at that casino again.


…how it all works?

Do you prefer male or female dealers? Gender can make a difference…

What are your thoughts on tipping the dealers? If the answer is yes, what is the amount you would call fair? These are all doubts and questions that need straight answers.

All things considered, casino employees are only human beings, no matter how professional and experienced they are. They, too, have a bad days…

On the other hand, have you ever wondered if you come across as shady to dealers and pit personnel? They might take you for a mucker, bet capper, or some other form of a cheater.

This is why we have compiled this awesomely cool collection of articles which are meant to help you understand and learn about casino employees.

Stifling sweatshopsbj21

Stifling sweatshops

January 10, 2020 6:26 am
Nevada Blackjack Player

In my first appearance there in a long time, I recently played a few minutes of blackjack at an infamous sweatshop on the...

Ploppy gets involved in backoff

Ploppy gets involved in backoff

December 26, 2019 1:47 am
LV Bear

The deeply-dealt double deck being offered to the blackjack player was interrupted by the floorperson, who said, "Wait!...

Dealing seconds

Dealing seconds?

December 4, 2019 8:13 am
River City Assassin

On a recent blackjack trip, I'm fairly sure a dealer was dealing seconds at an Indian casino. His drawing action for the up card...


Bad Business

November 8, 2019 5:30 am

I recently took a blackjack trip to the Philadelphia / Atlantic City area. I found some good and bad while traveling, mainly bad...

Presumptuous dealers

Presumptuous dealers

September 11, 2019 4:36 am
Captain Video and Friendo

Captain Video: Virtually all blackjack dealers will wait for a hand signal on close plays -- a 16 against a dealer 10, for...

What to do when a friend from high school becomes a pit boss

An old friend is now a pit boss

July 15, 2019 4:54 am

APJD: I recently learned that an old friend from high school is now a pit boss at a casino property that is part of a national...

Pit boss of the year

Pit Boss of the Year

June 28, 2019 5:54 am
The Pilot

The Pilot: The Pit Boss of the Year award goes to... I recently had an opportunity to play single deck for a couple of days....

Tipping is for losers

Tipping is for losers

June 18, 2019 3:23 am
Truth Teller

I was playing blackjack recently with one other player at the table, who was betting $25/hand, and playing $5/hand for the dealer...

Do some blackjack dealers in regulated casinos still cheat

Blackjack Dealer Cheating

June 1, 2019 6:39 am
Stanford Wong

Cheating by the dealer at blackjack is only a small problem in legal casinos in the United States, but stay alert. You should be...

Drunks-welcome-at-casinos -by-Dallas-Barrister

Drunks welcome at casinos

May 19, 2019 6:24 am
Dallas Barrister

Anyone who has spent time in casinos has seen obviously drunk or otherwise incapacitated patrons being allowed to play. Though...

Harassed by pit for not tipping

Harassed by pit for not tipping

April 18, 2019 3:08 am

I am not normally affected by this type of badgering from dealers, pit critters, nor ploppies. But this time, a critter was...

The pit meltdown back off

The Pit Meltdown Back-off

March 17, 2019 7:53 am
Harold Harvey

One of the more interesting back-offs I have suffered occurred at a Lake Tahoe property a good many years ago. It was early on a...

Old- pit critter and backoffs

Old Pit Critter and Backoffs

March 6, 2019 10:25 am
Casino Lifer

As I contemplate retirement, I want to thank all the players who made my game better through the years. I learned card counting...

Responses to nosy pit questions

Responses to nosy pit questions?

February 5, 2019 9:18 am
I Hate Lying

I’m a new advantage player who still plays at low stakes. I don't care about getting comps, so I don't give pit personnel a...

Las vegas customer service

Las Vegas “customer service” -- attitudes and examples

January 21, 2019 4:21 am

Every time I have visited Las Vegas recently, I have come to the conclusion that Las Vegas will soon reap what it has greedily...

Surveillance report of a backoff

Surveillance report of a backoff

January 18, 2019 5:51 am

I thought I would share the surveillance report from one of my backoffs from a large casino in a major jurisdiction. Of course, I...

Do you look shady to casino employees

Do you look "shady" to casino employees?

December 30, 2018 4:48 am

The pit and the eye in the sky are watching for many things, not just card counters. Do you look like the stereotype of a bet...

The more i learn about how casinos really operate the more satisfaction i get taking their money

How Casinos Really Operate, Satisfaction Taking Their Money

December 15, 2018 7:33 am

Unlike many advantage players, I don't view all casino employees as the enemy. Becoming a dealer is just like getting a job as a...