lost coupons/replacements
Has anyone ever inquired regarding lost coupon mailer. I had been receiving regular monthly mailer for over last 6 months. Mailer includes free room, food comp, and about 10 free play coupons over the month. Coupon value has fluctuated every month based on factors hard to understand but last 2 months peaked at $125 per coupon. Mailer was always received by first day of month so I am assuming mailer was lost. No reason to expect coupon mailer to be cutoff.
Anyone ever have this happen and inquire with player club to get a replacement? I think the disclaimer indicates no replacements will be issued, but with bar codes it does not seem like it would be difficult to void the old coupon and issue replacement.
