cashing out online casino account
I started an account with an online casino and when I tried to cash out my account they sent me an authorization form to fax back with a copy of my drivers license and front and back of the visa card used to start the account. I refused to fax this info and they are refusing to pay me. The customer service rep states many people get their visa card charges refunded claiming the charges were unauthorized and that is the reason for faxing this info to them. Is this standard in the online gaming industry? Please give me some direction as I am not comfortable faxing this information.....thanks
